The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
asked a question ...got the answer quickly.impressed
I was looking to upgrade my machine after an updated visit with my sleep Doctor. Had narrowed my choices down to CPAP Clinic and one other and started with CPAP Clinic ... and am so glad I did. The visit to the local store was great - friendly service, good questions, a real sense that they wanted to understand my needs. I had a very good idea of which machine I wanted ant the technician (Gabriel) did a great job of explaining the features, how it compared to the machine I had been using, and items I was not aware of. The price for it was very good - same as the web price. It was a bit more expensive, but CPAP Clinic took care of the call to the Ontario GOVT for the ADP renewal and all of the paperwork - well worth the difference in price. They did price match for a spare mask I wanted to get as well. Gabriel explained the follow up they do, including the cleaning and machine check every six months. I am now a believer in this organization, and will also be sharing my experiences with my sleep doctor. Thanks Gabriel and the team at CPAP Clinic!
Michael Guerin Mississauga
Much to my chagrin, I just recently started using a CPAP machine. When I was still in testing mode, I was having a disagreement with my service provider, here in Ottawa; so a friend referred me to Rob Pearce in the Mississauga CPAP Clinic. I was apprehensive about doing the deal long distance; but was I surprised. I couldn t believe the support and encouragement he provided. He also sent me a loaner, which I received in 3 days; and my purchased machine arrived 5 days later. Rob and his colleagues were efficient and professional and answered all my concerns. And the icing on the cake was that his price was better than the quote I had received from the Ottawa company. I would not hesitate to recommend having your CPAP needs provided by CPAP Clinic. They understand the meaning of service.
Jack Curran OTTAWA
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