Great Service, Great People

I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors. In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.

David Gilbert Mississauga

excellent service and inventory

I received my first CPAP machine in April 2020. The provider didn t have inventory on the mask I requested. I understand the COVID pandemic played a factor and after two weeks of waiting and no contact regarding the mask on back-order, my daughter contacted you and had my mask in hand within 24 hours. She drove from my place in Vineland, ON to the store location in Mississauga, ON to pick up the mask she had reserved for me over the phone the day before. Thank you so much for helping me ease into the use of this machine.

Pia Vineland, ON

Accessories

Great service and staff that really have the answers to anything you can ask. I never feel threatened or anxious when I talk to the Clinic s dial-in service. Workmanship and quality of products are a-one; I never regret ordering & if something is not quite right their return policy is second to none...

Dan Burgoyne Thunder Bay