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The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
outstanding customer service
Thanks Alex for your outstanding prompt reply. I will place the order in the next email.
Stephen Toronto, Ontario
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
As always, they are fast and very helpful. I never have to wait for assistance, im always greeted and helped within seconds. Im also usually in and out within 5 minutes. Unless i decide to stay longer to ask more questions.
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