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The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday. The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information. I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed. I have the items I ordered and will place all future orders through this company. Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization. Robert Plamondon Mount Forest Ontario
Robert Plamondon Mount Forest Ontario
Great Customer Service
I tried the CPAP machine but it was very uncomfortable for me, I discontinued use and now seeking alternative to my sleep apnea. However, I must recommend the CPAP clinic, it is a company with great staff members top-down. I got a lot of encouragement and support on the use of my CPAP machine, I returned the trial machine late yet in the midst of all that, they were so nice and friendly, considered my plea to wave the charges which I deserved. They listen to the customers, the store is very clean and welcoming. I strongly recommend this clinic!
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