The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Alex visited me at my workplace to deliver and set up the machine rather than me having to go out all the way to Vaughn. The initial machine developed a fault and Alex quickly got another machine to me. I ve bought all my consumables from the CPAP Clinic over the phone and the service has been both easy and quick. OUTSTANDING service from this company.
Colin Bray Toronto
Great Customer Service
I tried the CPAP machine but it was very uncomfortable for me, I discontinued use and now seeking alternative to my sleep apnea. However, I must recommend the CPAP clinic, it is a company with great staff members top-down. I got a lot of encouragement and support on the use of my CPAP machine, I returned the trial machine late yet in the midst of all that, they were so nice and friendly, considered my plea to wave the charges which I deserved. They listen to the customers, the store is very clean and welcoming. I strongly recommend this clinic!
I was looking to upgrade my machine after an updated visit with my sleep Doctor. Had narrowed my choices down to CPAP Clinic and one other and started with CPAP Clinic ... and am so glad I did. The visit to the local store was great - friendly service, good questions, a real sense that they wanted to understand my needs. I had a very good idea of which machine I wanted ant the technician (Gabriel) did a great job of explaining the features, how it compared to the machine I had been using, and items I was not aware of. The price for it was very good - same as the web price. It was a bit more expensive, but CPAP Clinic took care of the call to the Ontario GOVT for the ADP renewal and all of the paperwork - well worth the difference in price. They did price match for a spare mask I wanted to get as well. Gabriel explained the follow up they do, including the cleaning and machine check every six months. I am now a believer in this organization, and will also be sharing my experiences with my sleep doctor. Thanks Gabriel and the team at CPAP Clinic!
Michael Guerin Mississauga
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