The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
The telephone service was friendly and knowledgeable. The parts I needed were shipped the day I ordered them, and arrived the next day.
As always, they are fast and very helpful. I never have to wait for assistance, im always greeted and helped within seconds. Im also usually in and out within 5 minutes. Unless i decide to stay longer to ask more questions.
My initial purchase of a Z1 CPAP in January 2016 was very satisfactory staff interaction -fast, efficient delivery, and great product. This fall I received an error message on the machine and phoned for assistance. Dominique immediately asked me to return the Z1 for examination, and promptly informed me that I would get a Warranty replacement from the manufacturer. He was very professional and helpful, kept me informed, and now I have received a brand new unit. Just excellent service and personal assistance.
Ben Nelson, BC
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