The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Alex visited me at my workplace to deliver and set up the machine rather than me having to go out all the way to Vaughn. The initial machine developed a fault and Alex quickly got another machine to me. I ve bought all my consumables from the CPAP Clinic over the phone and the service has been both easy and quick. OUTSTANDING service from this company.
Colin Bray Toronto
I bought a Z1 machine from CPAP Clinic for travel and my business travel. This is a fantastic medical device, a lightweight device and does not take place in luggage compared to other CPAP. I save around $200 compared to purchasing it from suppliers in the province of Québec for the same service and after sale service. Before buying this machine, I exchanged emails with CPAP Clinic and they responded quickly to all my questions. As I was in Mississauga for business matters, they put a machine on hold for a couple of days before my travel for a pick up in store. Otherwise, they were ready to ship it to me at home. When I arrived in store, they set the machine for me. They provided me an excellent service. Congratulations! J ai acheté un CPAP Z1 de CPAP Clinic pour mes voyages et mes déplacements d affaires. Ce dispositif médical est fantastique en plus d être léger et de ne pas prendre beaucoup de place dans les bagages par rapport aux autres CPAP. J ai épargné environ 200 $ comparativement à avoir acheté cet appareil auprès de fournisseurs au Québec et ce, pour le même service et pour le service après vente. Avant d acheter cet appareil, j ai échangé des courriels avec CPAP Clinic et ils ont répondu rapidement à toutes mes questions. Comme j étais à Mississauga pour des raisons d affaires, ils ont mis une machine de côté pour quelques jours avant mon déplacement d affaires pour une livraison en magasin. Autrement, ils étaient prêts à me l expédié à la maison. Quand je suis arrivé au magasin, ils ont préparé l appareil pour moi. Ils m ont fourni un excellent service. Félicitations!
Louis Terrebonne, Québec
Much to my chagrin, I just recently started using a CPAP machine. When I was still in testing mode, I was having a disagreement with my service provider, here in Ottawa; so a friend referred me to Rob Pearce in the Mississauga CPAP Clinic. I was apprehensive about doing the deal long distance; but was I surprised. I couldn t believe the support and encouragement he provided. He also sent me a loaner, which I received in 3 days; and my purchased machine arrived 5 days later. Rob and his colleagues were efficient and professional and answered all my concerns. And the icing on the cake was that his price was better than the quote I had received from the Ottawa company. I would not hesitate to recommend having your CPAP needs provided by CPAP Clinic. They understand the meaning of service.
Jack Curran OTTAWA
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