The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday. The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information. I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed. I have the items I ordered and will place all future orders through this company. Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization. Robert Plamondon Mount Forest Ontario
Robert Plamondon Mount Forest Ontario
I live on Vancouver Island. I called first and discussed what I was looking for in a machine. The person I talked with provided me with a price that was over $1000 less than my local dealer. I was asked to submit my prescription by email. After it was approved and within 2 hours I was provided with a link to order. After ordering I received a confirmation and follow up email when the machine was ready to send. The pressure and ramp was preset and a few extra filters thrown in. Altogether in less than a 24 hours my order was made, processed and the CPAP machine sent to me. Five days later my CPAP arrived. Great communication. Very quick, friendly and efficient service. Will definitely recommend and have them assist me with future purchases.
By Far...The Best
I m in Northern Ontario and the service, shipping and variety of products from CPAP Clinic are truly the best. The customer service, quick shipping and ongoing support is phenomenal. True professionals and reccommended to everyone.
Rob North Bay
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