The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
I needed a new mask and wanted to test out a few. I landed up spending a lot of time trying out 3 masks and was treated with courtesy and patience even though I took a long time trying them on. I finally made a decision and was reminded of the 30 day trial period. Am very happy with the service and the price. Cpapclnic is now my new supplier
I phoned to order a new hose for my CPAP machine and received excellent service. The hose was on sale with no shipping cost and there was a promotion on that gave me a second hose at no cost plus a container of wipes. Everything just cost me $18.30. I received everything in the mail three mailing days later. I was very surprised and pleased to get it so fast. I will most definitely contact you when I need parts again.
Eleanor McNutt Truro, N. S.
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
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