The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Purchased a CPAP sanitizer on a Monday and it arrived on Thursday morning. That is what I call fast as I live in Edmonton.However it seems that a letter mail sent a week later took 5 days to arrive. Not CPAP clinics fault as the delay on the letter mail comes from Canada Post. Will let everyone that I know that this is the place to deal with
I have been going to the Dixie Road branch for more than a year and each time I am impressed by the prompt, patient and careful service provided by the CPAP clinic. I discovered them online last year and called them up and their response was encouraging and compassionate. I was very sleep deprived at the time! I went to the Dixie Road branch and got excellent service from them. I remember Rob Pierce in particular, who was incredibly patient with me and helped me find just the right mask! I went back to them this week for a replacement mask and their service was just as good!
Almas Zakiuddin Mississauga
Much to my chagrin, I just recently started using a CPAP machine. When I was still in testing mode, I was having a disagreement with my service provider, here in Ottawa; so a friend referred me to Rob Pearce in the Mississauga CPAP Clinic. I was apprehensive about doing the deal long distance; but was I surprised. I couldn t believe the support and encouragement he provided. He also sent me a loaner, which I received in 3 days; and my purchased machine arrived 5 days later. Rob and his colleagues were efficient and professional and answered all my concerns. And the icing on the cake was that his price was better than the quote I had received from the Ottawa company. I would not hesitate to recommend having your CPAP needs provided by CPAP Clinic. They understand the meaning of service.
Jack Curran OTTAWA
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