The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Would leave 0 star if possible ordered F20 mask on Mar 6 online it said there were 12 in stock got an email saying out of stock but would be shipped in a day or two. I just talked with them and they say 1 more week for stock to arrive they charged my credit card at time of order so I paid for something I can t use had to cancel order to get my money back online it says 9 in stock rep says online not updated. They need to get on the ball.
I was looking to upgrade my machine after an updated visit with my sleep Doctor. Had narrowed my choices down to CPAP Clinic and one other and started with CPAP Clinic ... and am so glad I did. The visit to the local store was great - friendly service, good questions, a real sense that they wanted to understand my needs. I had a very good idea of which machine I wanted ant the technician (Gabriel) did a great job of explaining the features, how it compared to the machine I had been using, and items I was not aware of. The price for it was very good - same as the web price. It was a bit more expensive, but CPAP Clinic took care of the call to the Ontario GOVT for the ADP renewal and all of the paperwork - well worth the difference in price. They did price match for a spare mask I wanted to get as well. Gabriel explained the follow up they do, including the cleaning and machine check every six months. I am now a believer in this organization, and will also be sharing my experiences with my sleep doctor. Thanks Gabriel and the team at CPAP Clinic!
Michael Guerin Mississauga
Simply The Best !!
Very professional, knowledgeable and interested in your well being. The fact that they also "match" pricing when applicable is icing on the cake.
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