Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.

K. Viers Ottawa

Orders

I love the promptmess of the order. Considering I do not live in a large city, I still receive my order in a speedy fashion. Also the quality of the product keeps me coming back.

mary Rosthern, Sask65

Alex the Great

i tell this story often to people who ask about my Res med 10.....and the 9 i had before.....I say like anything else its a process to understand the lifestryle change of choosing you future health or just keep suffering.,....Its about the support you can get from someone....I must have talked to Alex 3 or 4 times over a month when he coached me up and i stayed in touch for 10 years....i have bought two such machines.....I got a call from someone who i offered my phone number and said ....you need one but you also will need support....And the Cpap clinic provided me the support until i knew that my Res med 9 and 10 were my best friend.....for 10 years or more i have breathed easier ...my nasal polyps are gone....they went when i used the heated hose.....i actually sleep 7 or 8 hours not two or 3.....Alex i am indebted too you Sir.....

charles gould ssssu