Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.

K. Viers Ottawa

Excellent service

Sara at the Barrie location is excellent & informative.Explaining to me the pro & cons of masks that will work with my sleeping habits. Very happy with their service & professionalism, I was pleasantly surprised to find out they allow me to test trial cpap masks for free before you buy without any obligation. I found my go to for future purchase’s. Thank for all your help. Joe Barrie Ontario

Joe Barrie Ontario

Stellar Customer Service!

This is a fantastic company to do business with. The customer service is stellar and that is what made dealings so great. Appointments easily made and timely, ran on time, and had one assigned free parking spot for customers in a pay parking lot as an added convenience. The ladies in the Barrie office have been wonderful. The equipment has been good and was covered by my insurance. I do think the CPAP machine provides me with a more rested feeling the next morning.

Brenda L. Barrie