Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.

K. Viers Ottawa

We were looking for a special CPAP mask 10 years ago and we had trouble finding it. But we were fortunate to get in contact with Alex at his Vaughn office and he was able to supply it for us. Since then, we have been regular clients and have found Alex, Semona and Julie to be most helpful for all our CPCP needs. They are very prompt with their service and are always available by phone or in person to help us with our questions. They offer very fast and friendly service. We highly recommend them to anyone who needs CPAP service. Respecfully, Les and Nida

Les and Nida Peterborough

Best Customer Service Ever

After finding out that my machine was recalled and I was to stop using my machine immediately, I was terrified to think I would have no therapy till the situation with Phillips was resolved. I contacted Juli at the CPAP Clinic and was advised to contact my insurance provider to authorize a replacement. When they said go ahead, Juli expedited a new machine the same day, and after only 2 business days, it arrived ( I live in Alberta). Such personal service is rare these days and that s why I have been a loyal customer for the past 12 years. Thank-You Juli !!! You and your entire team are amazing !!!!!

Darcy Mandryk EDMONTON