Best Customer Service Ever

After finding out that my machine was recalled and I was to stop using my machine immediately, I was terrified to think I would have no therapy till the situation with Phillips was resolved. I contacted Juli at the CPAP Clinic and was advised to contact my insurance provider to authorize a replacement. When they said go ahead, Juli expedited a new machine the same day, and after only 2 business days, it arrived ( I live in Alberta). Such personal service is rare these days and that s why I have been a loyal customer for the past 12 years. Thank-You Juli !!! You and your entire team are amazing !!!!!

Darcy Mandryk EDMONTON

Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington

New Equipment

I previously dealt with Medigas in Barrie until all the staff were replaced. When I went in for my eligible equipment replacement . If I can’t say nothing good about them I won’t say anything other than I’ll never go there or spend .05 there again. I found the CPAP Clinic up on Bell Farm Rd. I was warmly met and greeted by Natasha who started my file and took my info for June. June was the most efficient CPAP technician I’ve ever met, she was not intimidated by my Healthcare Providers and knew how to process my necessary requirements expertly. Well done by CPAP Clinic Barrie, I am very grateful for the attention given to me and expertise in handling my file. Thank You very much.

Cecil Young Barrie Ontario