Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington

Alex the Great

i tell this story often to people who ask about my Res med 10.....and the 9 i had before.....I say like anything else its a process to understand the lifestryle change of choosing you future health or just keep suffering.,....Its about the support you can get from someone....I must have talked to Alex 3 or 4 times over a month when he coached me up and i stayed in touch for 10 years....i have bought two such machines.....I got a call from someone who i offered my phone number and said ....you need one but you also will need support....And the Cpap clinic provided me the support until i knew that my Res med 9 and 10 were my best friend.....for 10 years or more i have breathed easier ...my nasal polyps are gone....they went when i used the heated hose.....i actually sleep 7 or 8 hours not two or 3.....Alex i am indebted too you Sir.....

charles gould ssssu

GOOD CUSTOMER SERVICE

I had the pleasure of meeting Alex during my appointment at your office on February 3rd, 2024. I was impressed by Alex s exceptional customer service skills, and thorough assistance not only to me but also to other customers. His remarkable attention to detail became apparent as he addressed my queries regarding the machine and its functionalities. Alex, with his knowledge and expertise, explained the workings of the machine with clarity and ensured I had a comprehensive understanding. As a new customer, my experience dealing with him was seamless, leaving me both happy and content. I will highly recommend The CPAP Clinic to my friends who may require a CPAP machine in the future with confidence that they will receive the same level of outstanding service that I did.

Michael Roque Toronto